Tea Spins Casino FAQ

Frequently asked questions about Tea Spins from players wanting to play on a new site. This FAQ section provides information on all the topics covered during registration, payments, and general gameplay to help you find what you are looking for quickly. Whether you’re a newcomer to online casinos or an experienced player exploring Tea Spins for the first time, this comprehensive guide addresses the most common queries our support team receives. We’ve organized these questions to mirror the typical player journey – from creating your first account through to ongoing gameplay and account management.

How do I create an account at Tea Spins?

Click on the Register button on the home page and fill out the Registration form with your data. You’ll land on the deposit page as soon as you hit Create an Account. After you register, we send a welcome message to your email.

Am I allowed to have more than one account?

No, everyone can only have one account to ensure fairness for all. Having multiple accounts is against the ToS and could be a closure reason. The rule prevents bonus abuse and guarantees fair play conditions.

I have forgotten my password. What should I do?

To reset your password, click on “Log In,” then on “Forgot Password?”. You should receive an email with instructions to create a new password in about 30 seconds. If you can’t access your email or run into problems, contact customer support at email@teaspins.support and they’ll help after checking your details.

How do I add another currency to my account?

Sign into your account and go to “My Account” in your profile section. Click the “Add Currency” button and pick a currency from the dropdown list. This lets you use different currencies without creating separate accounts.

What currencies does Tea Spins Casino support for deposits and withdrawals?

You can use GBP, EUR, BTC, ETH, USDT, BCH, LTC, XRP, TRX, and DOGE for both putting money in and taking it out. The wide range covers traditional money and popular cryptocurrencies. Both deposit and withdrawal methods support these same currencies.

How do I know if my deposit has been credited to my account?

Check the “My Balance” section in “My Account” – deposits usually show up right away. The balance updates instantly once your payment goes through successfully. If your money doesn’t appear within a few minutes, get in touch with support.

Are there any fees for deposits and withdrawals?

Tea Spins covers deposit fees on their end, so you won’t pay extra when adding funds. Your bank or payment provider might charge their own fees for sending money though. For withdrawals, any fees from your payment method will be your responsibility.

What is the minimum amount of money I can deposit and withdraw?

The minimum amount is usually £20 or the same value in other currencies. Some payment methods might have different limits based on how they work. You can see the exact minimum when you go to make a deposit or withdrawal.

How long do withdrawals take to process?

Withdrawal processing times vary depending on your chosen payment method. Cryptocurrency withdrawals typically process within 1-24 hours, while traditional payment methods like bank transfers and cards may take 3-5 business days. Your first withdrawal might take slightly longer as we verify your account details and documents for security purposes. You can check the status of your withdrawal request anytime in the “My Account” section under “Transaction History.”

What is the VIP/Loyalty program and how does it work?

Tea Spins operates a tiered loyalty program with seven levels: Bronze, Silver, Gold, Ruby, Sapphire, Emerald, and Diamond. As you play, you earn points that help you progress through these levels. Each level unlocks increasingly valuable rewards including cash bonuses, free spins, higher withdrawal limits, and even luxury prizes like watches. The Diamond level offers a luxury watch worth £50,000. You can track your progress and see what’s needed to reach the next level in the VIP section of your account.

What bonuses and promotions are currently available?

Tea Spins offers a Welcome Deposit Bonus of 150% up to £750 plus 100 Free Spins for new players. Regular promotions include the Spinning Scones Club (up to 200 Free Spins), Freshly Baked Spins (10 Free Spins for trying new games), various tournaments with prize pools, and weekly promotions like Monday Treat, Teatime Top-Up, and Granny’s Gambit. Each promotion has specific terms and conditions, including wagering requirements. Check the Promotions page for current offers and their countdown timers showing when they expire.

Are there wagering requirements on bonuses?

Yes, all bonuses come with wagering requirements that must be met before you can withdraw any winnings from bonus funds. The specific wagering requirement varies by promotion and is clearly stated in the terms and conditions for each bonus. For example, if you receive a bonus with a 35x wagering requirement on a £10 bonus, you’ll need to wager £350 before withdrawing. Different games may contribute differently toward meeting wagering requirements – slots usually contribute 100%, while table games might contribute less.

Can I play using mobile devices?

Yes, all games work on phones and tablets through your web browser. Just go to the Tea Spins website and click on any game from the main page. The site adjusts to fit your screen size automatically without needing to download anything.

What if my internet disconnects during a game?

You can pick up where you left off once your connection comes back. The game saves your progress so you don’t lose anything when disconnected. Multiplayer games are different though – you might not be able to rejoin if other players are still betting.

Is Tea Spins legit and is my information safe?

Tea Spins uses SSL encryption and anti-fraud measures to keep your money and personal details secure. Your information stays private and only gets used to provide gaming services. You can read more about their security on the Privacy & Security page.

How do I submit my documents and track their status?

Log into your account and find the Documents page in your profile. Upload the required files there and check their status anytime. The system shows you when documents are being reviewed and if they need anything else from you.